This Privacy Policy describes how APTRONS ENTERPRISES and its affiliates (collectively “APTRONS ENTERPRISES”, “we”, “our”, “us”) collect, use, share, protect or otherwise process your personal data through our website www.aptronsenterprises.com (hereinafter referred to as the “Platform”).
You may browse certain sections of the Platform without registering. We do not offer any product or service outside India and your personal data will primarily be stored and processed in India.
By visiting the Platform or providing your information, you expressly agree to be bound by this Privacy Policy, Terms of Use and applicable laws of India. If you do not agree, please do not use or access the Platform.
We collect personal data when you use our Platform, register, place orders or interact with us. This may include your name, date of birth, address, mobile number, email ID, and identity or address proof.
Sensitive personal data such as bank details, debit/credit card information or biometric data may be collected with your consent and in accordance with applicable laws. You may choose not to provide certain information by not using specific services.
We may track user behaviour, preferences and transaction history on an aggregated basis. If third-party partners collect your data, their privacy policies will apply and we are not responsible for their practices.
Important: We will never ask for your card PIN, OTP, or banking passwords. If you receive such a request, report it immediately to law enforcement authorities.
We use your personal data to provide services, process orders, manage deliveries, enhance customer experience, resolve disputes, detect fraud, enforce our terms, conduct research, and inform you about offers, products and updates.
If you do not provide required permissions, access to certain services may be restricted.
We may share your personal data with our group entities, affiliates, sellers, logistics partners, payment service providers and business partners as required to provide services.
We may also disclose information to government or law enforcement agencies when required by law or in good faith to comply with legal obligations, protect rights, prevent fraud, or ensure user safety.
We adopt reasonable security practices to protect your personal data from unauthorized access, loss or misuse. Secure servers are used wherever applicable.
However, data transmission over the internet is not completely secure. By using the Platform, you accept the inherent risks and are responsible for safeguarding your login credentials.
You may request account deletion through your profile settings or by contacting us. Deletion may be delayed in case of pending orders, disputes or legal requirements.
We retain personal data only as long as necessary for legal, business or fraud-prevention purposes. Anonymised data may be retained for research and analytics.
You have the right to access, correct and update your personal data through the Platform, subject to applicable laws.
By using the Platform or providing your information, you consent to the collection, use, storage and disclosure of your data in accordance with this Privacy Policy.
You may withdraw your consent by writing to us with the subject line “Withdrawal of consent for processing personal data”. Withdrawal will not be retrospective and may limit access to certain services.
If replacement or exchange is accepted, the product will be delivered within 5–7 working days.
